Privacy Statement

1. The SkillWorks website is managed by Paver Downes Associates, 2 Queen Square, Liverpool, L1 1RH on behalf of the Learning and Skills Council Greater Merseyside.

2. The SkillWorks website, with the exception of the registration systems does not capture or store personal information, but merely logs the user's IP address (the Internet address of your computer) to give us an idea of which part of the website you visit and how long you spend there.

3. In common with many other websites the SkillWorks website may use standard technology called a "cookie" to collect information about how you use the site; this is a small data file that writes to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites.

4. Some parts of the SkillWorks website may use cookies to track user traffic patterns. We do this in order to determine the usefulness of the website information to our users and to see how effective the navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing the website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain parts of the site may require a login and password.

5. If you register to receive updates your information will be held on a server. It will be used only to provide you with e-mail updates or postal information.

6. This policy may be amended from time to time. If any substantial changes are made in the way your personal information is used we will make that information available by posting a notice on this site.

7. The SkillWorks website does not target and is not intended to attract children under the age of 14. We do not knowingly solicit personal information from children under the age of 14 or send them requests for personal information.

8. If you have any questions or concerns about our collection, use, or disclosure of your personal information, please write to the Data Controller, Paver Downes Associatesf, 2 Queen Square, Liverpool, L1 1RH.

9. The SkillWorks may use information gathered on the website for the following purposes:

• To fulfil your requests for certain services
• To personalise your experience on the Skillworks website
• keep you up to date on the latest service announcements or other information the Learning and Skills Council Greater Merseyside thinks you'd like to hear about either from us or from our partners
• To understand your needs and provide you with better services
• To track usage.

10. Because the Learning and Skills Council is a National Non Departmental Public Body, information may be shared between other Learning and Skills Council local offices and the National LSC offices.

By providing personal information you are deemed to consent to your personal information being shared outside the LSC in the following circumstances:

• Where the LSC needs to share your information to provide the service you have requested
• Where the LSC needs to send the information to companies who work on behalf of LSC to provide a service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose)
• Where the LSC wants to keep you up to date on the latest service announcements, software updates or other information the LSC thinks you would like to hear about either from us or from our business partners
• The LSC will also disclose your personal information if required to do so by law in urgent circumstances, to protect personal safety, the public or our website.

LSC data is stored on servers with limited access. Your information may be stored and processed in the United Kingdom where LSC or its business partners are located.

Data Protection

Paver Downes Associates and the Learning and Skills Council are registered with the Information Commissioner responsible for the Data Protection and Freedom of Information Acts. Notifications can be viewed on the Information Commissioners website at www.dpr.gov.uk